All apps are blocked even if I don't have active session

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#1

Hi, I noticed that all my apps are sometimes blocked even if I don’t have an active session. How can I fix it?
Is it screen time issue or it can be fixed?

#2

Hello,

Thanks for letting us know! Here is my recommendation to sort that out: please go to your Blocks tab and hit the “Reload Blocks” button near the top right corner!

Once that’s complete, please follow all the steps here:

If running through every single step listed above doesn’t do the trick, please don’t hesitate to let us know. We’ll be happy to take next steps.

All the best,
Team Opal

#3

Hi I’ve reloaded the blocks removed all restrictions and double checked screen time and yet I still can’t access a single app on my phone (even the ones that have never been restricted in the first place)