Help please, I had to delete and reinstall Opal because I was in a situation where I needed an App but couldn’t access it, and now all my 500 focus hours are gone. What can I do?
Hey there @Opalusercpt,
Sorry for the trouble! I’m afraid this can occur if you delete your account or the app:
We’d recommend ensuring that you sign up for an account by heading to your Profile tab > Settings and ensuring it is associated with a email or phone number. That way, we can better store your progress moving forward. Unfortunately, however, we can’t manually grant progress after you’ve deleted the app.
Sorry about that,
Team Opal
I was signed in with my email attached via Sign in with Apple.