13 pro max
iOS 17.5.1
But happening before the upgrade too. Tho I didn’t count how many categories weren’t working til after.
I know there is some issue with the iOS app picker but almost half the categories and the search function cause the screen to crash when clicking the their drop down care.
This basically make this paid app unusable since I can’t tell what apps I’m blocking or not by not being able to see them within their categories.
Whether the issue is with a limitation of or a bug in iOS the app is still being sold as something useable and it’s just not.
I even deleted / reset my phone to only reinstall necessary apps I’m currently using in case one of them in the “entertainment” category, for example, was somehow causing the app to crash. Didn’t work. That was a hard reset / delete of whole phone and app.
Have spent a lot of time trying to get this to work. Became today’s major source or procrastination rather than decreasing procrastination. Bummer.
This seems to happen when too many apps/websites are listed in a category at once.
Temporary workaround for this: Type the app or website you’re trying to block in a separate app, copy it, then paste it into the search bar. This means that it won’t try to load a long list, thus avoiding the crash.
It’s a pain, but this lets me actually configure Opal.
I am so frustrated—after a new update, my app picker screen is crashing constantly. certain categories still function and will open up, but selecting other categories makes the screen crash before i can pick apps within the category. in addition, trying to type even one letter into the search bar makes the screen crash, which i used to be able to get around the category crashes with. luckily i’m still able to select things in the social media tab, but i’m not able to select things in the information and reading tab, making it impossible to block reddit, which i would dearly like to be able to do. i’ve already reported this to opal but none of the troubleshooting they’ve suggested has worked. anyone else having this problem, especially following the most recent update? i have an iphone 12 mini and am worried that it’s too old of an iphone to work well with the new update, even though it’s not an old phone at all
We’re very sorry about the trouble: we’ve escalated this issue to Apple multiple times, but unfortunately there’s no response yet. That said, we’ve updated our help doc for tips on how to troubleshoot this issue, and instructions on how you yourself can report to Apple, if you’re inclined:
