Hey there,
Sarah from Opal Support here. We are looking for some insight, if this applies to you!
Are you a Gem who has downloaded Opal, then deleted the app? If so, why did you delete it, and why did you return? How many times have you deleted the app, and if you frequently delete it and return, can you give us any insight into why?
Please let us know!
All the best,
Team Opal