Breaks not working; cannot contact

Hi there,

I’m having trouble with getting access to my apps during breaks. I’ve attached a picture to show an example.

The contact us button also loads into infinity and I cannot get a hold of pro support. Can’t add another image because of the one image limit.

Please help,
Suzanne

I have the same problem. When I take a break, I open and close the Opal app 2-3 times and then it finally lets me access the blocked apps.

I’m also having the same issue. I left my session early bc it was driving me crazy and I still can’t access my apps, even with Leaving Early.

Thank you for reporting this and I’m sorry about the inconvenience.
Have you seen/ followed the steps in this article? Opal FAQ | Blocking doesn't seem to be working

This will be the best troubleshooting resource.