BUG - can’t press on settings

Feedback đź’ˇ
#1

Hi,
When I press the settings button the app freezes.
I have a 15 pro max and I have this bug for several months.

It’s funny, I can’t even report on this bug because in order to do that I need to go to the settings tab.

Thanks

#2

Hey there,

Thanks for letting us know! Possible to update to the newest version of the app here:

Once that’s complete, please let us know if you’re still encountering the problem! If you’re able, you can email hi@opal.so with any screenshots or video of the problem so we can escalate this to our engineers.

All the best,
Sarah @ Opal

#3

Same here. I’ve had that for the past several months. Works fine on my iPad.

#4

Same here on my iPhone 15 Pro. I cannot refer a friend because I cannot tap Settings without the app freezing every time. I already checked and I am using the latest version of the app.

#5

Thanks @Peds,

I’ve escalated this to our engineers! Please stand by.

All the best,
Team Opal

#6

Same issue here, using current version on iPhone 12 Pro. Pressing the settings button freezes up the whole app and have to close out of it completely.

#7

Hey @here,

If you’re still encountering this issue, please update to the newest version of Opal here:

All the best,
Team Opal