Cancel subscription without app or stripe login

I recently signed up for a 7-day free trial before realising that the app isn’t yet available on android phones, and im trying to cancel my subscription before I get charged an annual fee.

All ‘support’ on cancelling subscription either requires I download the app for an iphone (which I cant do) or log in via Stripe (which it wont let login in, or send an email when I request to change my password).

How do I cancel my trial (before having to pay annual fee) without having access to the app or stripe dashboard?

Hey @Lucinda_Hirth,

Happy to help, and sorry for the trouble! Please email hi@opal.so and we’ll get you sorted.

All the best,
Team Opal

Thank you for the quick response!

Very much looking forward to trying the app once its android compatible :slight_smile: