Can't Login | Fix Implemented!

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#1

Every time I try to login it says “Couldn’t connect” I have wi fi on and it just won’t work also I installed the app a long time ago and now I can’t even create an account when I reinstalled the app. Can someone help me?

#2

Hey there @foudjithecat ,

Thanks for reporting this! Our engineering team has now pushed a fix for this authentication issue. To sort this out, make sure you’re updated to the newest version of the app here:

Once that’s complete, you should be able to log in or sign up.

All the best,
Team Opal

#3

I tried restarting my phone and it’s still not working

#4

Hey @Noobfurlife ,

Thanks for reporting this! Our engineering team has now pushed a fix for this authentication issue. To sort this out, make sure you’re updated to the newest version of the app here:

Once that’s complete, you should be able to log in or sign up.

All the best,
Team Opal