Counting Apps Twice

I just started using Opal last week and I really enjoy it!

However, I’ve noticed for me as I usually browse websites in safari and have offloaded all apps from my phone, Opal will count the screen time twice.

For example, if I spend 15 minutes on Safari, and 10 minutes of that is Reddit, Opal will total my screen time for that hour as being 25 minutes instead of 15.

Has anyone else noticed this bug?

3 Likes

I have noticed the same thing as well! On the total hours listed the next day (when comparing to peers in the Community heading), I don’t think it’s double counted, but it does appear to be in the current day’s total.

hey @user101 ,

Happy to help and sorry for the trouble! Please email support@opal.so and we’d be happy to troubleshoot further.

All the best,
Team Opal