Hi, I’ve noticed a difference between my stated screen time in the day-to-day view versus what is listed under Community on my profile page. See below:
Yesterday’s screen time says 2h 53m, but the time under the Community header says 4h 14m.
Yesterday’s screen time says 2h 53m, but the time under the Community header says 4h 14m.
Hey there @Grace_Shallow ,
Thanks for sending those screenshots along! It’s important to note that your screen time may differ due to how you’ve set up your focus score on your apps. The TLDR version is: if you set apps as Neutral, they won’t count in your screen time calculation displayed on your “Screen Time" tab. However, it’s critical to note that if you set apps as Neutral (as you’ve done with “Messages”), they will continue to count in the screen time displayed in your “Profile” (which is where you find the Community section) and on your Focus Report:
All that said, if you’ve read through the help doc and adjusted your focus scores and something still appears to be truly amiss with your screen time, please let us know and we’d be happy to help troubleshoot further.
All the best,
Team Opal