I’m so confused. Every day this gem has what looks like a loading bar underneath it. I’ve tried taking no breaks in “Work Time”, I’ve tried taking no breaks in any of the blocks all day, and still this gem only ever loads halfway and then resets again. What exactly am I supposed to do to get it please?
Hey @Kit ,
Happy to help! To receive the Skilled Gem milestone, you will need to spend the entire period from 9 am to 5 pm in a Session in your local time zone. If you’ve done just that and you continue to not receive the Gem, please take these troubleshooting steps:
Open the Opal app and navigate to your Profile- Settings - FAQs - Advanced Features - Restore my Unlocked Milestones.
Once you’ve clicked on that, you should have access to that Milestone. If not, please don’t hesitate to contact our Support team in the app so we can see what’s going amiss.
All the best,
Team Opal