Guided access on IOS is useful when handing iPhone to a child, such as to watch a YouTube video. I often turn off touch in the options too.
Unfortunately using this completely locked my phone up once an Opal session turned on.
Repro:
- in an Opal blocking session, set a short break of a few minutes
- open YouTube
- start guided access by triple clicking iPhone side button
- set options to turn off touch by triple clicking side button again and going to options
- wait for Opal to time out and start blocking again
- try to stop guided access using triple click in side and notice that the option is not there and your iPhone is completely locked
- get out of it by resetting IPhone with:
Volume up
Volume down
Hold side button
This needs fixing as it was an awful user experience.