I quite like the feature of unlocking the gems by tapping on them, but in the past couple of days I’ve gotten 3 gems. Each time I get a notification about it, I go in the app and it’s already unlocked. I’m wondering if this will be fixed or is just a bug, has anyone else experienced this?
Tapping on the gems to unlock makes the experience rewarding to me so this was disappointing.
1 Like
having the same issue its really dissapointing not sure if it is done on purpose?
1 Like
When I first started this focus app, Opal. The thing that kept me persistent to continue, was the satisfaction to the sound of opening my own achievements, the opals. I felt so accomplished, that this helped motivate myself to strive to save hours on my ipad. *but it says phone for all so…
That was until, I randomly hop on, and all of a sudden I have a new gem. No satisfaction to unlock. No tap. No announcement. Just the gems.
Please change this. I genuinely love this app, but this mishap is not it.
Thank you, and please change this again.
Kind regards,
Your user
Hey @Peds ,
Happy to help! Please email support@opal.so and we’d be happy to troubleshoot further, as we’re investigating an issue where some users are unable to crack open their Gems and we’ll need more information for our escalation report.
Thank you kindly,
Team Opal