Please improve the user experience and interface

Hi Opal Team,
I wanted to say that the recent UI updates of this app are actually making it worse to use. I find myself more irritated to interact with this app and to find my way around.

To take a break, to set a block. It’s all really unpleasant because of the interface. I’d really reconsider who is leading your UI / UX with this app. Start from scratch before you get too far down the pipeline,

I really like the power of this app, although I think it is overpriced by about 50% and would pay about $49.99 a year for it, The interface is frustrating enough to get me to stop what I was doing and leave a comment about it.

I hope this is helpful and would be interested to hear what others think.
Thank you.

I agree with this - new user trying the app out and honestly there so much friction I’m not sure I’ll stick with it.

Hey @Peds,

Thanks for reaching out and for the thoughtful feedback on our UI. Is it possible to provide clearer/ comprehensive feedback about what is and isn’t working? Once I understand what you’re expecting, I’d be happy to pass your message along to our engineers and UI designers to consider as we continue to upgrade the app.

Thanks again,
Team Opal

Hi Sarah, I’d be happy to do a walk through of the areas of friction. Can you suggest a feedback application that records the phone while I’m on the computer? I’m sure something like that exists.

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Hi! I also came here to mention the UI and that I much prefer the previous version prior to the most recent update.

My main issue is that now instead of being able to see a breakdown of my screen time I instead only see all these suggestions of sessions to set up. I think having a separate tab for suggestions to improve your focused routine would be great and I’d be in support of that, but when I open the app I am going to it specifically to check my screen time and see what apps I have been using, which is now no longer available in the main home page. Usually when I am opening the app it is because I already have a scheduled session that just started and I like to use that opportunity to reflect on my screen time so far that day. I think it would be better to have a separate tab for suggestions of sessions to set up and possible routines instead of having the screen time breakdown not on the home page.

It is also a little bit confusing with regards to taking a break during a session or if I hit an app limit and do want to reset it. Previously both scheduled sessions and limits would display at the bottom on the home page, but now only sessions appear there, so I have to go to the next tab over to try to find the limit etc. - I have also had the issue where I accidentally start a session by clicking “add” on one of the suggested sessions when I am trying to look at my current session or take a break from that session.

I have also noticed significant issues with the app no longer having registered my progress and therefore locking all of the gems I have unlocked over the years. Like I said, I’ve used this app every day and for a very long time and have unlocked most of the gems, and so it is very frustrating and weird for it to now reset my focus streak and make it so I can see any of my gems. I’ve provided a few screenshots of this to help visualize.

Thank you so much for taking the time to hear my feedback! Again super love this app and I hope that some changes can be make to make it more functional!

If they revert to the previous UI then I would totally recommend the app - it was really beautiful and intuitive but I am definitely not a fan of this update. I’ve used this app for about 2.5 years now and I really have liked it, so hopefully Opal sees the feedback and makes some changes!

1 Like

Hey! thank you for mentioning this, we are constantly improving the design of the app (and sometimes, accidently making it worse). This feedback is super valuable as we are working on improving the home and navigation.

We will make changes, thank you for the report, this is very clear

Would love that!

:calling: Step-by-Step (iPhone Only)

  1. Enable Screen Recording (One-time setup)
  • Open Settings.
  • Tap Control Center.
  • Scroll down and tap :heavy_plus_sign: Screen Recording to add it to your Control Center.
  1. Start Recording with Microphone On
  • Open Control Center:
    • On iPhones with Face ID: Swipe down from the top-right corner.
    • On iPhones with a Home button: Swipe up from the bottom edge.
  • Press and hold the record button (a circle with a dot inside).
  • Tap the Microphone icon to turn Mic On (:red_circle: it should say “Microphone On”).
  • Tap Start Recording.
  1. Record Your Feedback
  • Navigate to the Opal app.
  • Speak while you use the app – tell us what you’re trying to do, what’s confusing, or what’s not working as expected.
  1. Stop Recording
  • Tap the red clock or red bar at the top of your screen.
  • Tap Stop. Your recording will be saved to the Photos app.
  1. Send It to Us