We are aware of an issue where Opal will freeze or crash when you select the āOtherā category or search for specific apps/websites when youāre selecting apps/websites to block.
When I go to edit my app groups, there are multiple categories of apps (e.g. Social, Games) you can add to or delete from a blocklist or whitelist. Usually, when you click on a category (Social, for example), it reveals all the apps in that category you can add to a blocklist. However, when I do this for the last category on the list, āOther,ā it just reveals a blank, black screen.
Iām wondering if a) anyone else has experienced this issue, and b) where Opalās progress is on fixing the bug since I first emailed them about it around April 12.
Hello!
Thanks for reporting the issue. Unfortunately, this screen is made by Apple, not us, and we cannot fix it ourselves.
We reported the issue in August 22, while iOS 16 was still in beta, and we havenāt seen any advancement since then.
We will keep you posted if we here back from Apple, we hope theyāll fix it in with iOS 17 that will go out in September.
When I go to edit my app groups, there are multiple categories of apps (e.g. Social, Games) you can add to or delete from a blocklist or whitelist. Usually, when you click on a category (Social, for example), it reveals all the apps in that category you can add to a blocklist. However, when I do this for the last category on the list, āOther,ā it just reveals a blank, black screen.
Iām wondering if a) anyone else has experienced this issue, and b) where Opalās progress is on fixing the bug since I first emailed them about it around April 12.